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Saving and reward programmes

Where can I find more information about my Debenhams store card, Credit Card or rewards?

If you would like to find out more information, please visit our finance section.


What is Complete Savings?

Complete Savings

Complete Savings is an online membership programme that offers members access to hundreds of discounts with an extensive portfolio of online retailers. On top of this, you can claim 20% off popular gift cards and 10% cashback at over 650 online stores. You can also apply for a monthly cashback bonus when you purchase at Debenhams online each month.


You may be offered the chance to join the Complete Savings programme after you make an online purchase at Debenhams. It's easy to join: you just complete the online sign-up form with your name, email address, postal address, a new password and your credit or debit card details.


Membership Fee


The text wly*completesave.co.uk will appear on your bank statement in reference to your Complete Savings membership fee. After the first 30 days of membership you will be charged a regular monthly fee. You can cancel your membership at any time.


Contact Complete Savings

You can contact Complete Savings if you have any questions regarding your membership by:

What is My Time Rewards?

My Time Rewards

My Time Rewards is an online leisure savings programme which is offered to customers after making an online purchase at Debenhams. Members of My Time Rewards can claim a welcome reward and also a monthly member reward. Members can also earn 10% cashback on travel, car hire, health & beauty and more!


Membership Fee

The text WLY*MYTIMEREWARDSWL.CO.UK will appear on your bank statement if you have a My Time Rewards membership. After the first 30 days of membership you will be charged a regular monthly fee. My Time Rewards membership terms are month to month, so you can amend your membership at any time.


Contact My Time Rewards

The dedicated My Time Rewards customer service team is there to help with all member enquiries.

  • Email: customerservice@mytimerewards.co.uk
  • Phone: 0800 731 9936(free from UK landlines) Mon to Fri 8am-8pm and Sat 9am-4pm
  • Contact form: Please fill in the online contact form.