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Delivery

Delivery option
Cost
Cut off
Delivery times
Next Day
£4.99
Order by 7pm*
Delivered between 8am-6pm, Mon-Sun
Price

£4.99


Delivery

Order by 7pm for delivery the NEXT DAY. Delivery times are between 8am-6pm, Mon-Sun.

*Please note that if you are placing your order on Saturday or Sunday, you must order before 6pm to qualify for next day delivery.


Exclusions

Our Next Day delivery service is available for the majority of UK postcodes. However, if you find we do not offer this service to your chosen address it is due to courier restrictions. Please try an alternative address or select a different delivery service.

Please note that at busy times we may deliver orders up until 8pm.

This service is subject to stock and courier availability and demand. Please note that delivery times cannot be guaranteed.

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Next Evening
£6.99
Order by 10pm
Delivered between 6pm-10pm, Mon-Sun
Price

£6.99


Delivery

Order by 10pm for delivery the NEXT EVENING. Delivery times are between 6pm-10pm, Mon-Sun.


Exclusions

Our Next Evening delivery service is available for the majority of UK postcodes. However, if you find we do not offer this service to your chosen address, it is due to courier restrictions. Please try an alternative address or choose a different delivery service.

This service is subject to stock and courier availability and demand. Please note that delivery times cannot be guaranteed.


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Choose a Day
£4.99
Order by 7pm*
Delivered between 8am-6pm, Mon-Sun
Price

£4.99


Delivery

Order by 7pm for delivery on a DAY OF YOUR CHOICE. Delivery times are between 8am-6pm, Mon-Sun.

*Please note that if you are placing your order on Saturday or Sunday, you must order before 6pm to qualify for next day delivery.


Exclusions

Choose a Day delivery service is available for the majority of UK postcodes. However, if you find we do not offer this service to your chosen address it is due to courier restrictions. Please try an alternative address or select a different delivery service.

Please note that at busy times we may deliver orders up until 8pm.

This service is subject to stock and courier availability and demand. Please note that delivery times cannot be guaranteed.

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Choose an Evening
£6.99
Order by 10pm
Delivered between 6pm-10pm, Mon-Sun
Price

£6.99


Delivery

Order by 10pm for delivery on an EVENING OF YOUR CHOICE. Delivery times are between 6pm-10pm, Mon-Sun.


Exclusions

Choose an Evening delivery service is available for the majority of UK postcodes. However, if you find we do not offer this service to your chosen address, it is due to courier restrictions. Please try an alternative address or choose a different delivery service.

This service is subject to stock and courier availability and demand. Please note that delivery times cannot be guaranteed.


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Standard Delivery
FREE
Or £3.99 on orders under £30
Delivered between 8am-6pm within 4 Working Days, Mon-Sat
Price

£3.99 or FREE when you spend over £30.

If you are a Debenhams Gold cardholder, Standard Delivery is FREE. The delivery charge will be deducted automatically at checkout.


Delivery

Delivery times are between 8am-6pm within 4 Working Days of your order being placed, Mon-Sat.


Exclusions

Our Standard Delivery service is available for the majority of, but not all, items online. Please note that our furniture items are not available as part of this offer. Please refer to 'Ordering Furniture' below for further details.

If you have ordered from any of the below sites, please visit to find out delivery times.

debenhamsplus.com
debenhamstailoredshirts.com
debenhamsflowers.com
debenhamsbathrooms.com
Debenhams Business Services

Please note that at busy times we may deliver orders up until 8pm.
This service is subject to stock and courier availability and demand. Please note that delivery times cannot be guaranteed.


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Click & Collect
FREE
Order by 7pm
Available in-store from midday the next day*
Price

FREE


Delivery

Order by 7pm for collection in-store after midday the next day*


Exclusions

The Click & Collect service is available for the majority of, but not all, items online. Please check the individual product page(s) to see whether the item is available for this service. If the product is not available, the 'Click & Collect' icon will be greyed out.

*Please note that if you are collecting from our Aberdeen and Inverness stores your order will be available from 1pm the next day.

Customers choosing Click & Collect from our Northern Ireland stores should note that your order will be ready for collection in-store after 3 days, if ordered by 7pm. For example, order on Monday before 7pm for collection in-store on Thursday after 12pm.

This service is subject to stock and courier availability and demand. Please note that delivery times cannot be guaranteed.


How to use Click & Collect

1. Place your order online. As part of the checkout process you will be offered the choice of home delivery or Click & Collect (if available for the product(s) you have selected). Please select a store you have previously collected from, or enter a town or postcode for a choice of nearby stores that offer this service.

2. We will let you know when your order arrives in your chosen store. You will receive a 'ready for collection' email.

3. Please head to the Click & Collect collection point to pick up your order - details of the collection point will be in your confirmation email, and you can also visit our store finder. Alternatively, please ask any member of staff upon your arrival at the store.

4. What to bring when collecting your order. Please bring a copy of your confirmation email (either printed or on your phone) together with either a bank card with your name on it, or an alternative form of photo ID.


Someone collecting on your behalf

If you would like someone else to collect your order on your behalf, they need to bring the confirmation email (either printed or on their phone) along with the photo ID in the name of the person that has placed the order.


Collect within 14 days

Please collect your order within 14 days of receiving your confirmation email. After this date your item(s) will be returned to our warehouse and we will refund your purchase. Please note that this may take up to 10 Working Days for your uncollected parcel to reach our refund point, plus 3-5 Working Days for the card provider to credit your account.


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Ordering Furniture
FREE
Or £3.99 on orders under £30
Delivery times vary
Price

£3.99 or FREE when you spend over £30


Quick Delivery

For Quick Delivery items, your furniture item(s) will be delivered within 4-7 Working Days of your order being placed.

Only selected furniture items online are available for Quick Delivery. Please check the individual product page(s) to see whether the item is available for this service and for more details regarding delivery times. Alternatively, you can also check delivery times on your confirmation email.


Please note that delivery within 4-7 Working Days of your order being placed cannot be guaranteed to certain rural and offshore areas. The postcodes which may be affected by this are:
AB31, 33-38, 41-45, 51-56, DG, FK8,14-21, IV, KA6, KA18-26, KA29-30, KW 1-14, LD, LL, PH 4-13, PH 15-41, SA 19-73, SY15-25, TD, Orkney (KW15, 16, 17), Shetland (ZE), West Isles Outer Hebrides (HS), West Isles Inner Hebrides (PA20, 41-19, 60-75, 77, 78), Isle of Arran (KA 27), Isle of Cumbrae (KA 28), Hebrides (PH 41-44), Raasay (IV40), and Scilly Isles (TR21-25), Northern Ireland (BT), Isle of Man (IM), Channel Islands (GY, JE)

This service is subject to stock and courier availability and demand. Please note that delivery times cannot be guaranteed.


Made To Order and any other furniture item(s)

Made To Order furniture is custom-made specifically to your requirements.
For Made To Order items or any other furniture item(s) delivery times vary. Please check the individual product page(s) for more accurate delivery times. Alternatively, you can also check delivery times on your confirmation email.
Customers choosing our Made To Order items should also note that we do not deliver to Isle of Man, Isle of Wight, Channel Islands & Scottish Isles.


For selected Made To Order and other furniture items, our couriers will deliver your furniture item(s) to a room of your choice and will be unwrapped and assembled by the courier company, where assembly is required. Please check the individual product page(s) to see whether the item is available for these services.
You are, however, required to ensure that the item(s) will fit your property and can be easily transported. Please check the individual product page(s) for product dimensions. Alternatively, if you are uncertain about anything, please feel free to contact us.


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Republic of Ireland
FREE Or €4.95 on orders under €30
Delivered between 9am-5:30pm within 5 Working Days

To order items to Republic of Ireland (ROI) addresses, please visit our Irish site, debenhams.ie


Price

€4.95 or FREE when you spend over €30.


Delivery

Delivery times are between 9am-5:30pm within 5 Working Days of your order being placed.


Exclusions

Our Republic of Ireland delivery service is available to most, but not all, ROI postcodes. However, if you find we do not offer this service to your chosen address it is due to courier restrictions. Please try an alternative address or choose a different delivery service.

This service is subject to stock and courier availability and demand. Please note that delivery times cannot be guaranteed.

Please note that our Republic of Ireland delivery service is available for the majority of, but not all, items online (please check the A-Z list below for excluded brands).


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Adesso Adidas Fitness Equipment Aftershock London Alice + You Almari Amaya Amy Butler Anatomic Gel Anmol Arthur Price Atelier 61 Aurora Ayarisa Azor
Bamboo Barbara Hulanicki Bear Grylls Bedeck Beloved Belvia Benjamin Adams Birkenstock Bosideng London Brakeburn Branded Ego British Ceramic Tiles Bronx Buckley London Burton
Camel Active Camper Caprice Caran D'ache Ccilu Chase 7 Chatham Chipmunks Christy Closet Coast Conkca London Conran Contour Craghoppers Crocs Cross Cultured London Curtina Cutie
Dare 2b Darling Dex by Kingsley Disney Dorothy Perkins Dr Martens Drapers Dreams n Drapes Dune
Earth Spirit Ecco El Naturalista English Pewter Enrico Benetti Evans
Faber Castell Ferrari Feverfish Filofax Fisher Space Pen FitFlop Floormaker Fly London Freestep Fresco Front
Gabor Gaventa Geox Gerry Weber Goddiva Graf von Faber Castell Graham & Brown Graham & Brown Kids Graham & Brown Platinum Grupo Halcon
Harlequin Harlequin Momentum Havianas Head over Heels Heavenly Feet Helena Springfield Hello Kitty Hemmingway Designs Hey Dude Shoes Hispanitas Hoofprints Hotel Hush Puppies
Ice Of London Ikon Indulgence Iron Fist Izabel London
Jailbird Jasmine Jeff Banks Home JML Johnson Tiles Jolie Moi Josef Seibel Julien McDonald Wallpaper Jumpo
K Swiss Keen Kelly Hoppen Keros Ceramica Kickers Kids at Home Kingsley Pens Klikka Koo-Ture Kronotex
La Fabricca Lamy Lands' End Laura Ashley Laurence Llewelyn-Bowen LC Designs Le Creuset LED Lenser Lelli Kelly Lemon Ribbon Letts Litecraft Love Story
Madam Rage Madden Girl Made by Stitch Mai Tui Manas Mandi Marazzi Marcel Wanders Marco Tozzi Maria Lya Marvel Mephisto Merrell Miss Selfridge Moissanite Monsoon Home Montegrappa Moshi Monsters MSE UK
Neon Rose Nordikas
Oasis Orien Love
Paco Milan Padders Panama Jack Parador Parfois Parker Pavigres Pawprints Petals Peter Kaiser Pikolinos Pineapple Pink by Paradox London Pixie POD Poppy Lux Porcelanosa Porsche Design Praslin Precious Moments Premier Primehide Pure Luxuries London Pussycat London
Reebok Fitness Equipment Regatta Relax Slippers Remonte Rieker Riva Roberto Vianni Rock-a-Bye Rosie Rocket Dog Rohde Roland Cartier Rollasole Romika Ruby Rocks
Sabrinas Samya Scion Series by Helena Springfield Shark Sheaffer Sheridan Sight Station Simply Dinny By Dinny Hall Simply Silver Sophie Conran Sovereign Story by Kranz & Ziegler Sugarhill Boutique Superfresco Superfresco Easy Superfresco Paintables
Tamaris Tenki Threads Timberland Travel Insurance Trollied Dolly Tru Living Tru Virtu Truth TUK
Ultimo Urban Junk
V & A Van Dal Vans Venture Photography Versace Villeroy and Boch Voulez Vous
Wallis Warehouse Waterman Westco Flooring Whiteheads
Yard O Led
Ziba Zodiaco
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International Delivery
£7.00 - £15.00
Delivered within 5-14 Working Days
Price

International Delivery costs vary between £7.00-£15.00. For International Delivery charges, please click here.


Delivery

International Delivery times vary between 5-14 Working Days of order your being placed. For International Delivery times, please click here.


Exclusions

We now deliver to 66 countries worldwide, please click here for full details.
All deliveries to destinations outside the UK may be subject to import duties and taxes - each levied by the importing country at the time the delivery arrives in your country. All applicable duties, fees and any additional charges for customs clearance will be the responsibility of the customer.
Please note, before placing an order it is the customer's responsibility to check that any products ordered from debenhams.com comply with state and federal government import regulations.

All International deliveries are subject to our International Terms and Conditions. This service is subject to stock and courier availability and demand. Please note that delivery times cannot be guaranteed.


British Forces Post Office

We also offer a delivery service on most products to British Forces Post Office (BFPO). Please refer to the BFPO website for more information on weight limitations and mail prohibitions. We aim to deliver to the relevant BFPO collation centre within 4 Working Days of your order being placed. Delivery times to the final destination will vary depending on the BFPO timetable, but it is usually within 30 Working Days. Please refer to the BFPO enquiries team for more information. We are unable to offer this service on selected concessions and brands, any such orders placed will be cancelled.


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What happens if I am out when the courier comes?

Orders may require a signature to acknowledge receipt upon delivery. The signature of the person accepting delivery at the delivery address will be proof that safe delivery of the order has been received. If no person is available to accept delivery, our couriers will either leave the parcel with a neighbour or somewhere safe nearby. If this is not possible then the parcel will be left at your local post office or taken away for redelivery. Our couriers will place a card through your door to let you know that they have been, and which course of action they have taken.

Can I order a delivery to go to my place of work, or another address?

Yes, of course. When ordering, simply request the delivery address you require. We will also require your billing address in order to process payment. Please note that it is your responsibility to ensure that the delivery address is ready and able to accept delivery of the product(s), and in particular, that there is space for any delivery vehicle to make the delivery.

Please note that we do not accept deliveries to PO Boxes – any order placed for delivery to a PO Box will be cancelled and a full refund provided, so long as the product(s) have been paid for in full at checkout.

Can I cancel or change my order?

You can cancel your order within 14 days of receiving your order, however, unless cancellation takes place before payment has been processed, which is generally within 30 minutes of order placement, your order cannot be stopped and will be delivered to you.
To cancel your order please either refuse delivery or return via one of our return options. Alternately you can contact our Customer services team here.

Please note that we shall have no liability to you in respect of any delay or failure to deliver a product as a result of circumstances beyond our reasonable control, including (but not limited to) delay or failure caused by adverse weather, strikes or transport problems.

When will I receive confirmation?

Upon placing your order you will receive a confirmation email to reassure you that your order has been received. We will also send you an email when your order has been despatched or, if you have placed a Click & Collect order, you will receive a 'ready for collection' email.

Are there any brands excluded from the delivery options?

Yes, please note that our Next Day or a Date of your Choice, Next Evening or an Evening of your Choice, Click & Collect and International Delivery services are available for the majority of, but not all, items online. Please check the A-Z list below for excluded brands.

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Adesso Adidas Fitness Equipment Aftershock London Alan Hannah Devoted Alexon Alice + You Almari Amaya Amy Butler Anatomic Gel Anmol Ann Harvey Anne Klein Ariella Arthur Price Ashley Wilde Atelier 61 Aurora Ayarisa Aynsley China Azor
Babycham Bamboo Barbara Hulanicki Bear Grylls Bedeck Belleek Living Beloved Belvia Ben Sherman Suits Benjamin Adams Betty Jackson Jewellery Birkenstock Bosideng London Brakeburn Branded Ego British Ceramic Tiles Bronx Buckley London Burton Butterfly by Matthew Williamson Jewellery
Camel Active Camper Caprice Caran D'ache Carvela Carvela Comfort Ccilu Centaur Big & Tall Chase 7 Chatham Chipmunks Christy Clarity Jewellery Cliimo Closet Coast Conkca London Conran Contour Converse Craghoppers Crocs Cross Cultured London Curtina Cutie
D is for Diamond Damsel in a Dress Dare 2b Darling Dash Dex by Kingsley Disney Dolcis Dorothy Perkins Dr Martens Drapers Dreams n Drapes Dune Dunlop
Earth Spirit Eastex Ecco El Naturalista English Pewter Enrico Benetti Evans
Faber Castell Ferrari Feverfish Filofax Fisher Space Pen FitFlop Floormaker Fly London Frank Wright Freestep Fresco Front Front Up Rugby
Gabor Galway Living Gaventa Geox Gerry Weber Gionni Handbags Girls on Film Goddiva Gola Graf von Faber Castell Graham & Brown Graham & Brown Kids Graham & Brown Platinum Grupo Halcon
Hailey Hailey Logan Hammond & Co Harlequin Harlequin Momentum Havianas Head over Heels Heavenly Feet Helena Springfield Hello Kitty Hemmingway Designs Hey Dude Shoes Hispanitas Hoofprints Hot Squash Hotel Hush Puppies
Ice Of London Ikon Indulgence Iron Fist Iska Izabel London
J by Jasper Conran Suits Jacques Vert Jailbird Jasmine Jasper Conran @ Tripp Jasper Conran Jewellery Jeff Banks Home Jessica Simpson JML Joe Browns Johnson Tiles Jolie Moi Jon Richard Josef Seibel Joshua Thomas Julien McDonald Wallpaper Jumpo
K Swiss Kaliko Karl Jackson Keen Kelly Hoppen Kennett Timepieces Keros Ceramica KG Kurt Geiger Kickers Kids at Home Kingsley Pens Klikka Koo-Ture Kronotex
La Fabricca Lamy Lands' End Laura Ashley Laurence Llewelyn-Bowen LC Designs Le Creuset LED Lenser Lelli Kelly Lemon Ribbon Letts Limehaus Lipsy Footwear Litecraft Little Misdress Little Mistress Lonsdale Lotus Lotus Lotus Since 1759 Lotus Slippers Love Story
Madam Rage Madden Girl Made by Stitch Mai Tui Manas Mandi Marazzi Marcel Wanders Marco Tozzi Maria Lya Marta Jonsson Marvel Melka Casualwear Mephisto Merrell Minuet Miss KG Miss Selfridge Moissanite Monsoon Home Montegrappa Montgomery Mood Moshi Monsters MSE UK
Naturalizer Neon Rose Nine West Nordikas Norvic
Oasis Occasions Orien Love Ossie Clark London
Paco Milan Padders Panama Jack Paper Dolls Parador Parfois Parker Pavigres Pawprints Petals Peter Kaiser Phase Eight Pierre Cardin Pikolinos Pineapple Pink by Paradox London Piscador Pixie Planet POD Poppy Lux Porcelanosa Porsche Design Praslin Precious Moments Precis Premier Primehide Principles by Ben de Lisi Jewellery Pure Luxuries London Pussycat London
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Racing Green Menswear Racing Green Suits Raging Bull Ravel Rectella Red Herring Jewellery Red Herring Suits Reebok Fitness Equipment Regatta Relax Slippers Remonte Rieker Riva Roberto Vianni Rock-a-Bye Rosie Rocket Dog Rohde Roland Cartier Rollasole Romika Ruby Rocks
Sabrinas Samsonite Samya Scion Scott & Taylor Series by Helena Springfield Shark Sheaffer Sheridan Sight Station Simply Dinny By Dinny Hall Simply Silver Sophie Conran Sovereign Star by Julien Macdonald Jewellery Story by Kranz & Ziegler Stvdio by Jeff Banks Shirts & Ties Stvdio by Jeff Banks Suits Sugarhill Boutique Sundour Sunlover Superfresco Superfresco Easy Superfresco Paintables Swesky Jewellery Swish Curtain Poles
Tamaris Tenki Thomas Nash Threads Timberland Tog 24 Travel Blue Travel Insurance Tripp Trollied Dolly Tru Living Tru Virtu Truth TUK
Ultimo Urban Junk Uttam Boutique Uttam Kids
V & A Van Dal Vans Venture Photography Versace Villeroy and Boch Vince Camuto Voulez Vous
Wallis Warehouse Waterman Westco Flooring Whiteheads Windsmoor
Yankee Candle Yard O Led Yumi Yumi Girl
Ziba Zodiaco