How can we help you?

Products

My product is out of stock online, can you tell me if it is in my local store?

We are currently unable to offer this service. If a product is sold out online it is also likely to be sold out instore. This is because we regularly refresh the range of products we sell, so products can and do sell out quickly.

My product is not available in my size online, do you have any more stock in my size?

Our online offer represents the vast majority of stock in the company, so if it is sold out online it is also likely to be sold out in store. This is because we regularly refresh the range of products we sell, so products can and do sell out quickly.

I've got a question about a product, who can I contact?
TELEPHONE

Online clothing, health, beauty, home & furniture

Call: 0844 800 8877

Lines open: Monday to Friday, 8am - 11pm. Saturday & Sunday, 8am - 8pm


Contact our stores

Call: 0844 561 6161

Lines open: Monday to Friday, 8am - 11pm. Saturday & Sunday, 8am - 8pm


Online large electricals & laptops

Call: 0871 984 1922

Lines open: Monday to Friday, 9am - 5pm


Online flowers

Call: 0843 523 6121

Lines open: Monday to Friday, 9am - 5pm


Made to measure curtains

Call: 0800 085 2141

Lines open: Monday to Friday, 9am - 5pm


Cameras & camcorders

Call: 0844 801 0787

Lines open: Monday to Friday 9am to 5pm


Online fitted bathrooms

Call: 0808 149 5973

Lines open: Monday - Thursday 8.30am - 8pm, Friday 8.30am - 7pm, Saturday 9am - 6pm, Sunday 11am - 6pm


Everything else

Call: 0844 561 6161

Lines open: Monday to Friday, 8am - 11pm. Saturday & Sunday, 8am - 8pm


EMAIL

If you can't find the answers to your questions on our website, please email us.

Please note it can take up to 48 hours to receive a response, so you may prefer to call us if urgent.