How can we help you?

Access to information

What information do you hold about me?

You have the right to ask what personal data is held by us, about you. We may charge a fee for this which will not exceed £10.00. Write to us at E-commerce (Customer Relations), Debenhams Retail plc, 10 Brock Street, Regent's Place, London, NW1 3FG or email us at Customer.Enquires@debenhams.com.

My information isn't correct, can I change it?

Yes, you have the right to have change any inaccuracies in the details we hold about you. You may exercise your rights by means of a request in writing to us at E-commerce (Customer Relations), Debenhams Retail plc, 10 Brock Street, Regent's Place, London, NW1 3FG or by emailing us at Customer.Enquires@debenhams.com.