Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I was really disappointed when I got this dress. It was dirty (the bottom of it) and had a hole in a lace sleeve !!! I think clothes should be checked more carefully before sending them to the customer! Will be returning to the store.
I wish I could attach photos I took of the state the dress was in when I got it after buying online! I noticed straight away that the dress had been worn, although it still had the security tag on the label, the bottom of the dress was black (with dirt) as was the button fastening on the back of the dress, the inside of the dress was bobbly and there was a tear in the lace cuff!! I'm a size 12, but it wasn't fitting at all, not flattering... I bought the dress online as I hadn't seen it in my local store and there was 50% off the price, but I didnt expect a second hand dress - I've seen better in charity shops!!!!
Bought this for my wedding next year. Was totally amazed with the quality of this dress and how stunning it looked on me. Looks expensive and would have happily paid more for this dress.
Great Value Elegance
I felt this dress was a thrifty nod to the Duchess of Cambridge's gown. Modest and elegant it was just what I wanted. The simple style was enhanced with the delicate lace bodice and arm sections. I had a belt/sash made in matching satin fabric to pull in at the waist to improve the silhouette which elevated its overall look. Matched with a lace trimmed cathedral veil it felt wonderful, and was exceptionally good value. A toast to Debenhams!
I bought this dress for my wedding. Quality, fabric and style of the dress is great! Amazing value for money. I can't wait to walk down the aisle in this. Sizes are a little in the small side so unless you don't want to lose weight before your wedding like i do then buy a size bigger.
Best Weddind Dress. I never imagined it would look
I bought this wedding dress not so sure whether it would fit right or not. The fitting was just perfect, the dress was just a stunner, I looked so elegant in it on my wedding day. When you look at the picture you dont think much about the dress, until you put it on, It was so so beautiful, however, I dont know how it would fit someone a bit bigger, because its somehow fitted. By and large, the dress was so perfect, it made my wedding day special. I would definately recommend the dress to anyone wanting a wedding dress, and the pricing was just right for that dress, it could have been more, it was worth it
brought this dress and it is lovely, tryed it on and knew it was the right dress for me I recommend you try it on not just look at it.
What can I say, this dress is magnificent, I looked and felt like a princess and everybody said I looked beautiful which i did.
It felt so comfortable to wear and despite having full length sleeves, it did not make me feel hot. A winner