Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I bought this for my daughter for walking to school . After only the second use - the umbrella is broken. My daughter is still using it as it has been so wet and has to hold one of the spokes with her free hand to make it work. I have ordered a different make in the meantime.
I should have sent it back really but I wasjust too busy and as I say she has kept on using it.
So Im afraid I would not recommend this product.
This umbrella broke on second use in light rain. I was unable to exchange for a replacement in the store I bought it from as I didn't keep my receipt.
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