Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I brought these for a friend for Christmas, they looked great but the box was crushed when I received them. She said they were lovely and comfy.
I bought em for my sister for Christmas and she is quite fussy with slippers but she loved them. They were true to size and look cute. I would only say that the box was massacred when it arrived so packing could have been better but she doesn't wear the box!!
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