Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Not lasted long!!
I loved these boots and they are so comfy and stylish but have only lasted 3 weeks before the glue between heel and shoe is coming off!! I'm hoping a trip to the cobblers will help them last longer!! I love them but disappointed they didn't last very long!!
These were lovely looking boots but when I tried them on, I found I could`nt bend my knees. I don`t normally have a problem with any boot as I have average size ankles, calfs etc but these were very tight around the back of my knees. It would have been better to have a dip at the back to allow movement. I also could`nt fold the top down as it would have spoilt the overall look of the boots. I had to return them which was a great shame really as they looked really nice.
I have been looing for knee high boots for absolutely ages...everything just didnt reach up and over my knee part from these...even better that they were half price!.. Having buckles on the sides gives it a bit of detail instead of just being plain.....they do have a heel though (when I looked at the picture thought it was a flatter heel) which I would have prefered not to have... but overall very happy..
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