Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Strange fit at the back and not true to size
Having read the previous reviews I decided to go for this dress in the hope that there was a problem fit maybe with just a few dresses. I was wrong! The pattern and colours are lovely but the cut is all wrong. There is too much material between the shoulder blades which is strange and the sizing isn't true to size. I hover between a size 10/12 and ordered a 12 thinking I would give myself room but this was definitely cut on the small size and without doubt was not a size 12 despite the label saying it was. Sadly it will need to be returned!
Compliments all around
This dress is fab. Gorgeous material, luxurious print, definitely looks more expensive than it is. I'm 5'7 And the length is just at knee level.
Despite the great quality of the material, the colour & pattern made this dress just look cheap. It also seems to run small.
I bought this dress to wear on a date - and was complemented on it all night. It fit me well, was comfortable and really striking in a sea of black. I loved it. Had no problem with the fit, which I was relieved about as I bought it online.
Great colour combination and style
This dress looked like a winner due to its great colour combination and style. Unfortunately it was too tight on my tummy and hips and excess material bunched out at the back of my shoulder blades which looked peculiar as if it was made for a hunchback, so I returned it!
Thought the dress would be great for later in the season. Bought on line in store (as not stosked at my branch) having seen it briefy on new TV ad. Fit was perfect ....except for an excessive amount of material in the back bodice. Really disappointed as everyhting about it is just what Iwas looking for.
Possible design fault??
Tried this dress on today in store, love the design and colour however the fit is terrible. Way too big on the back, the zip doesn't lay flat. Even the dressing room assistant was shocked at the fit. Such a shame as it's a lovely dress. I think they need to take a look at the design.
Subscribe to our newsletter for the latest offers and promotions.