Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Going to look great for my wedding abroad
the colour is different to the photo, but exactly what i want for my wedding abroad. My bridesmaids are going to look lovely with the sunshine and blue sea in the background :)
I sent for several sizes to try to fit four bridesmaids. The top is very small fitting. The dress is difficult to alter due to internal boning. I agree with other customer about the colour. It is a very beautiful dress, but I had to return them all.
Colour completely different in the flesh
I don't know how to score the dress, because it appears to be well made, however, on trying the dress on, my sister found that the side zip gave her an unusual silhouette as it protruded.
I was massively disappointed in the colour of this dress because it is nothing like it appears on the screen. I wouldn't call it a dark pink, it is actually fuchsia/cerise.
I have looked at it on many different computers so am confident it wasn't my computer that caused the colour to be show incorrectly.
I loved the dress how it appeared on the screen, but unfortunately the colour is not for me so I will be returning all 6 of my bridesmaid dresses.
Subscribe to our newsletter for the latest offers and promotions.