Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
This product is too long for current fashion
Nice idea for a dress but the overall length is too long and the skirt needs more tuille underneath
Nice dress but Debut sizes are a nonsense!
I bought nice Debut Ivory rose print prom dress, lovely fit , size 6 , ideal. Few days leter I was after a dress for a wedding and loved this one. I went to the Debenhames store and they only had size 10. I tried it on , just to see how the colour would look like. It was too big so I decided to order my size online. I ordered size 6 knowing that the previous dress I got (very similar shape) from Debut was also size 6. When the dress arrived i tried it on and it was way too tight on chest ! I could not close the zip at the top! And i am petitte , so not like i am having heavy top (B)! I though never mind I will return that one and order size 8 instead. Few days later size 8 arrived. Tried it on...it just closed on zip and made my chest looked flat... it is children size like. I honestly dont get that. If you buy the dresses from the same company you would expect that the sizes would be the same no matter what dress you get! So on Monday i will be returning size 8 as well...
I am very dissapointed. Although, the colour of the dress is lovely, thats all I can tell about positive side of the experience. If you wearing size of bra larger that B you can forget about getting the right size of the dress.
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