Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Wear it, but don't wash it!
Fitted well. Average size 14 5'6. Material skimmed my curves, rather than being clingy, so was very flattering.
Lovely dress, but when I washed it the black ran into the white making it a disgusting grey colour. The label says wash at 40 degrees. I washed it at 30 degrees, on a quick delicates cycle, all by itself.
It may have lasted longer if I'd had it dry cleaned, but I followed the instructions and then had to return it!
I did get a refund, but would have loved a dress instead!
Pleased with the style and value.
The diamante broach was missing and there were threads hanging from the hem.
However I really like the style but would have loved a little cap sleeve ie an extension of the cowl neck.
Overall great value, I would like to have the broach as it brightened the stark black.
Dress fitted perfectly and looked far better on than in the box. It is very flattering, with lovely lines and did not crease. Great for a posh evening
simple but stylish
This is a very simple yet stylish dress. It's a very comfortable fabric, which falls along the body giving a very stylish look. The discounted price is the best value dress I've bought in a long time. Would highly recommend this dress. It's true to fit size. I'm 5' 4" and the length is perfect.
Gorgeous dress, really flattering and comfortable to wear. perfect length for 5' 3 height.
Have'nt washed the dress yet but have read other reviews about colour running therefore will be careful when washing.
one wear only!
Absolutely loved this dress. felt great and looked fab. but after wearing once I washed it and the colour ran . I washed it at 30c (label says 40c is ok) and the ivory went brownish. Gutted. The store gave me a refund but did not know of other customers having this issue. was just about to replace it....so glad I read the other reviews her though. sadly wont be repurchasing.
Don't wash it
I bought this dress for a wedding I got a stain on it it says you can wash the dress , I washed the dress inside out and the colour ran , I brought the dress back and debenhams replaced it on the spot. , which was great services well done newbridge managers
Delighted with my purchase
Took delivery of this dress yesterday. I am delighted with it, the fit is beautiful, I am a size 12 and 5' 2" the length is perfect.