Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
After reading 2 fab reviews for this dress I thought I was in for a real treat. However, when it arrived, in it's own box, I found the polythene protective bag had been previously opened and the dress wasn't placed in neatly at all, in fact it was very much creased when I took it out of the bag. On further inspection, to my horror, I found the dress had a small but noticeable pen mark on the front of it. I still tried the dress on and it looked ok but not spectacular as I was expecting. I shall be returning it to Debenhams later on today. Very disappointing and not the sort of item I expect from Debenhams, well below standard.
Sent for this dress as looking for something long as mother of the bridegroom. Didn't think it would be suitable but how wrong I was. The colour is lovely, the scallops increase in size from top to bottom making it very attractive, the fit is really good but the cowl back is stunningly wow! I thought the back would be very low, but you can wear it with a normal bra as the back of the dress comes up to that with the cowl dropping lower. It is very flattering. Got a definite wow from my future daughter in law when I tried it on for her. Would definitely recommend.
This dress is stunning.. The cowl back and beaded scallops arei lovely elegant features. Bought it for a wedding and it will be perfect. Size is perfect and style is very flattering.
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