Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Picked up my recent purchase from the nearby store as I thought it would be easy to return if not suitable. I'm not an online buyer usually, as I've had too many problems/nightmares, but Debenhams restored my faith! The coat was very nice. Bargain for the sale price too! While I was there, I also bought a lovely raincoat/jacket which was also a bargain in the sale and a nice dress! So I did very well. Made my day! So thank you Debenhams!
We've all got one!
I bought this coat as my Mum had bought it and I liked it. When I wore it to work two of my colleagues ordered it, so it has become a uniform! It is a great fit and lovely comfortable coat, I recommend it highly and luckily we all got it half price!
Good quality and lovely fit snug and warm and perfect fit at a great price
I am very pleased with this coat fits nice and the length is just right, I got at half price I wouldn,t have paid the full price.
My best buy this year.
I absolutely love this coat - it is warm and cosy - feels and looks good - fits beautifully and the sleeves are a perfect length in petite fit for me. This is going to be a favourite for a long time. As if that wasn't enough - I managed to get it in the sale so all in all my best buy this year.
Jacket is of a good quality and firs really well. Excellent value at half price would highly recommend.
I really like this coat because it was available in Petite size and the price was good, it had 50% off. I tried to purchase it in store but it was out of stock. However, the assistant was helpful and informed I could order it online and have free delivery. I don't believe its worth much more than what I paid but I am happy to recommend the coat & Debenhams.
tried the coat on in the store in a size 16 it was a bit tight across the shoulders so I ordered a size 18 on line unfortunately it was too big had to return but it was a lovely neat coat