Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Lovely coat for winter
This was purchased as a Christmas present for my 17 year old daughter who never wears coats. She says it keeps her nice and warm and loves the style.
The lovely camel colour goes with an array of outfits although she wasn't too sure to begin with, you know what these young girls are like. Now she wear it most of the time.
I got it in the sales before Christmas so was a really good bargain. Overall both me and my daughter are very happy with it.
A very smart and warm jacket
Am very pleased with the product. The garment fits well and looks smart.
Looks more expensive than it is!
What a little bargain! This jacket was excellent value. The colour gives it a certain touch of class. The same jacket in black didn't look half as good. I just know I will get a lot of wear out of this.
The coat is perfect for 5'2 and under
This coat is exactly as portrayed online. Great fit for 5'2 and under. Sleeves in proportion and looks great on. Beautiful lines and perfect fit. Great value for money.
A very nice jacket
.Lovely fit, very good quality and good value. I would recommend this jacket to wear casually or for a smarter occasion .
Lovely smart coat
Lovely coat, very warm and a great fit. Can be used for any occasion.
Lovely wam little jacket that is smart with jeans or can be worn with a dress
Lovely warm little jacket that goes well with jeans, but I also wore it with a brown dress which was lovely.
This is poor quality
Very disappointed with this coat. The material was very poor, the coat did not sit right as the buttons were in the wrong place and it caused bulking around the buttons. Whilst the style was good and just what I had been looking for as it was camel colour and quite refreshing from the standard black we have to endure in the winter months it was not up to standard. It came via an internet order and when opened it was very creased. I put it on a hanger hoping the creases would come out but they never did. I think it looked like an old jacket I had had for years and brought out for the winter.
I feel that this is not Debenhams quality and will influence people buying from the store if it continues to sell poor produce and quality like this coat. It is a shame as I hold Debenhams in high regard for everything.
Maybe this was a "one off" but extremely disappointed with it. I had to return it.