Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Very pleased with this Duffle Coat,,size was smaller than a 16,normally have 14.lucky ordered a bigger size,well pleased with coat.
Classy and comfortable
This was a great deal for a wonderful product. It fits very well and is classy and comfortable.
3 bought all 3 faulty. 1st one was threadbare 2nd one the toggle broke and the 3rd had stains on it
Poor quality. Not gonna buy this again
Poor quality bottons hook teared off when I wore it
lovely bright coat!
a bargain at less than half price! have been searching for a red hooded duffle coat for a while now & was not disappointed. not as thick as I expected but still very pleased with item
Great lightweight winter coat
This is quite a smart duffle coat. There is no zip and the buttons don't go all the way down, so I should imagine if windy or very cold it would get through. I'd say it is perfect for autumn and winter days but not for really harsh weather - but I haven't been cold in it yet. Chose the red colour for something different and to brighten the dark days, although tried the black and was smart too. As it was in the sale it was fantastic value. Minor down side is that it has buttons rather than traditional toggles associated with duffle coats. Nice big pockets though (:
Really pleased with this coat. Bit nervous buying without trying but pleasantly surprised by good fit. First coat I've had in ages that fits on the arms and not too long; I'm 5'1". Very good quality material, very warm on cold days - can still wear over jumpers/cardigans. The only downside is the hood is odd... hard to explain but think because it's detachable - it doesnt sit right - too big and heavy, doesnt start from/sit across shoulders, seems to hang from neck. I took it off though!!
do not buy this coat
I bought this coat and fell in love with it, I wore it only once and couldn't believe that when out in the rain the red dye runs threw to your clothes. its not weatherproof and should not be sold to the public. it was a birthday present I chose and little did I knew it also ruined my new jumper dress and bra. you don't expect that when you put this coat on outside it cant handle the rain