Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Likewise to the last review I too have never before had a problem when ordering petite trousers from Debenhams. I have just also bought a pair of petite trousers in-store which are a perfect fit and I have at least 4 other pairs which are also a perfect fit.
However on this occasion I am very disappointed to find that these trousers were far too long and wide in the leg. I am just over 5ft tall and these are at least 3-4 inches too long, more like a regular length. Sadly will be returning these.
Nice pair of work trousers
These were good trousers and great for work. However - I ordered the petite ones (I am 5ft) and they were so long!! I normally have no problems with petite trousers from other shops, so was quite disappointed with these. Fortunately I can get them taken up so won't have to send them back. Debenhams - it would be good if you could list on the website/product details the trouser length for petite because these are way over the normal length of 28 inches. If they didn't have a label saying petite in them I would have thought I'd been sent regular length ones.
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