Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Sizing completely wrong
I had previously bought these trousers in navy in store and they fitted perfect. Ordered the black on line and they are too small. Ordered the same size as the navy but when I compared them against each other, the black was about 2 to 3" smaller around the waist.
Great trousers but sizing issues
I bought a pair whilst in store, tried them on and they fit perfectly. I liked them so ordered a second pair online but unfortunately, although I ordered exactly the same size, the second pair were so small I couldn't even do them up. I would buy them again but not on-line.
Sizing is all wrong.
Sold as Petite. Should be part of the Amazonian Ladies Collection. The trouser leg length is a good 6" longer than the average petite leg length.
Lovely flattering trousers
I bought these as I find side zips so much more flattering than bulky front zips and buttons. They are a good length for me as I'm 5 foot 2 inches and they are long enough to wear with a small kitten heel. Sometimes petite stuff can be too short but these are perfect for me. Will be very useful for work.
I bought these trousers in early December and was, initially, very pleased with them. They fitted very well, I especially liked the side zip (usually difficult to find) and they washed well. However, after only five wears, the zip has frayed and it's impossible to get it up and down. I would return them for exchange, but no longer have the receipt. I bought the same trousers in navy at the same time, but have only worn them once. Hope the same thing doesn't happen with the zip on these!
For work- ware only
I was rather disappointed by these, 'smart' trousers.
They are, of course. excellent value for money: however, although they were described as petite, at 5' 2" I would have to wear high heels to keep the leg hems dry if the ground was wet.
The picture gives the impression that the legs are slim fitting, but I found far to much fabric flapping around my ankles.
They are perfectly ok. for everyday wear
- but smart? No.
True to size snd value for money.
Exceptionally quick ordering/delivery service (store collect).
Trousers feel great, look great and do not crease. Added bonus being a side seam zip which I always prefer. The cut is very flattering and leg length is accurate. I am only 5 foot and a size 10 (ordered size 10 petite) and fit perfectly. So happy with purchase that I immediately bought another 2 pairs.
Disappointing on size
I chose these because
1. The petite range always fits me
2. I wanted the side zip which is rarely to be found
They were excessively long
The waist was very big for the size
The legs were very tight especially over the thighs - I am 5 ft and a size 8 in most of Debenhams clothes
The trousers looked fine in other terms just the sizing was all wrong