Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
the dress was nice and i needed it in a hurry.
However the zip to the side did not sit correctly and i had to alter the dress so it did not drag the material. I had order 2 dresses for length and in both dresses the zip dragged the material so it was not just a faulty dress. It was poor construction and poor stitching of that type of material.
pretty but disappointing
Lovely colour, nice fabric and an ok dress for the sale price. However, it was too long for my 5 foot tall daughter, both in length and body length. It's going back.
Side zip is the problem
The bottom of the side zip causes the material to pucker at the hip. Ordered the regular fit dress as well due to the petite version costing so much more but had the same problem with both.
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