Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
now looks scruffy and awful
I have only worn the coat about 10 times and the white nylon quilting is coming through the stitching - it looks awful and scruffy!!
Although this coat looks smart, I too have found that the belt doesn't stay fastened and it doesn't look right 'tied' - also noticed that the padding is starting to come through the quilted sections on the back. Very disappointed, as it is already looking worn and I have only had it for a couple of weeks. Will be returning it to the store for a refund.
Great style but poor quality
This coat was exactly what I have been looking for. I love the style, it is warm yet not bulky and was good value for money in the sale. However the quality is not as good as I expect from Maine and like a previous review I am beginning to see the white lining coming through after wearing it only twice.
I purchased this coat in the sale so thought I had a bargain. It was originally an expensive coat and I thought that maybe it would last a couple of seasons.
I wanted a warm everyday coat that was also lightweight and thought this quilted longer jacket would be great. It fits lovely and is warm and lightweight, ideal for everyday.
However, after only 1 week of wearing the padding from the quilted sections has started to come out and there is already a hole in the pocket.
For such an expensive coat this is very poor quality.
Good quality, smart looking coat
Was looking for a good quality coat suitable for wearing with casual clothes. This coat fitted the bill perfectly. Lovely length and feel really smart and comfortable in it. Great buy.
good quality coat
Needed a warm coat without being bulky and this coat fitted the bill perfectly. It's true to size, I ordered a size 14 and it fitted really well, even the sleeves which I often find are too long.the only complaint is the belt doesn't stay fastened but I just tie it which looks okay. Overall a great buy as I managed to get it in the 20% off sale.
Lovely but poor quality.
Such a lovely coat, light but warm, lovely length. Have only been wearing it for two weeks and bobbles of white stuffing keep coming through the stitching, will have to return to store.
this coat is not well made poor quality
going to take this back only had it 6 weeks and it looks years old went all bobbley loads of white stuffing coming through the stiching