Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Having searched for a winter hat with style I thought this item ideal. It arrived and sorry to say had to be returned as the size was too small for me. Very disappointed (I think it must be my size head) as this item was exactly what I was looking for with great quality and style and the price ideal.
Subscribe to our newsletter for the latest offers and promotions.