Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
on the small side
I bought the same Totes last year and they were a much better fit and better quality. These are on the small side so I have to pull them at the back resulting in the bow already looking like it's going to come off. The sole is not as comfortable. Disappointed, as the same price if not a bit more.