Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
This is the second pashmina I bought as the first one had to be returned because there were snags in the material. So, when I received the second one you can imagine my disappointment when again there were snags in the material and had to be returned. Both of these had been purchased direct from Debenhams so had not been put on the shop floor where they could have been damaged. Not the quality I would have expected from Jasper Conran
Lovely soft fabric and the 2 tone colours of grey an black look great. I wore this at a wedding recently and it was very comfortable and went well as a shawl with my dress.