Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Good quality coat
I purchased a black duffle coat a few year ago from Debenhams, but I have now put on a few pounds so no longer fits me. When I saw this one was on sale I ordered it that day. This one will see me for an other few years, excellent quality as usual from Debenhams.
Thank goodness for the bonus of online ordering and in store collection. Tried a smaller size in store. Liked the style and quality but felt I needed the advantage of more room. No problem , so pleased to find the larger size was available.
What a bargain !!
DIFFERENT STYLE TO THE BLUE DUFFLE ALTHOUGH IT LOOKS THE SAME ONLINE
I BOUGHT THIS COAT IN BLUE IN DECEMBER AND BECAUSE IT WAS SO NICE DECIDED TO BUY IT ONLINE IN BLACK, HOWEVER IT WAS A DIFFERENT FABRIC AND SLIGHTLY DIFFERENT STYLE SO WAS DISAPPOINYED AND DECIDED TO RETURN IT.
Good budget coat!
Exactly what I'd been looking for! Lightweight but warm enough with a hood!
not for me
Bought this coat in sale...size 14...turned out to be more or less a size 10..was too small...although iv bought size 14 fron debenebms before and its always the right fit. Would have been better off goin instore to try on!!
Great looking coat
Lovely looking coat, very classy, fits well and I have received lots of nice comments too. Purchased one size bigger enabling a jumper to be worn underneath. Very quick delivery too during the Christmas period.
While there aren't really enough buttons to stop the wind and cold air getting inside the bottom half of the coat, the material is thick, the length is good (covers my bum and i'm 5'10") and the hood is really useful.
Bargain winter coat
Excellent price and smarter than I thought it would be for a duffle coat, really pleased with this online purchase.