Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I have searched for this type of coat for a long time and was so happy to find it and to a very reasonable price. After spending time to read the reviews about size I decided to order a size bigger than I have. Big mistake, it's too big! Too bad since the price now is higher.
Nice coat but not for me
Although this coat is described as three quarter length, it was knee length on me (I am 5' 4"). It is a very dark navy and my normal size 16 which I ordered was too big for me. I ended up returning the coat but if it had been a better fit and a lighter navy, I would have kept it because it is a nice cut and machine washable.
Very Stylish Coat
I hesitated before ordering this coat but was not disappointed when it arrived.
I am a size 10/12 and ordered a 12 which fits perfectly. It is a very classy looking coat and plenty warm enough for these cold days, dressed up with a woolly scarf. It did arrive a little creased but they came out using a dry muslin cloth on the inside with a steam iron.
Very pleased and true to picture on website. Nice plain coat but warm enough and fits well. Love the dark blue colour and sleeves long enough even for a tall girl!
Too big (my fault)
Ordered the wrong size .Was disappointed that it arrived in a bag -all folded up and crushed .Liked the coat and it was good value but had to return it.
Great coat at a great price!
Really lovely smart warm coat at a fantastic price. Speedy delivery at a busy time of year too.
Nice coat - weird sizing
I had to reluctantly return this because it was rather tight around the shoulders and armpits, yet much larger below the bust. This made the shape too 'tentish' and A-line for me and didn't suit me. In this colour (which I love), it meant that it looked rather masculine on me. The fabric however, is warm and soft, yet lightweight. I'd definitely recommend this for someone with the right body shape and it's great value.
Very smart coat.
I love the cut and style of this coat.
I normally take a size 16 but found it too tight across the chest so I was
delighted that size 18 was perfect.
A real bargain in the sale!