Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
NICE COAT SPOILT BY POOR QUALITY MATERIAL
I really like this coat style and colour but the packaging creases in it when collected, are still evident after 3 wears and hung up for the remainder of the 3 weeks I have had it. Disappointed but I will wear for supermarket shopping
Great coat fits perfectly, very good quality. It is thicker than expected. It is a winter coat.
The service was very good the coat arrived within two days. It is lovely quality and a perfect fit. I am very pleased with my purchase.
Lovely coat, fits well and a really good price in sale.
excellent value in sale
bit snug but excellent value in sale bought loads online
I purchased this coat after seeing it in store. I had previously purchased the coat in navy. Its a great value coat...especially as I purchased it at the half price event with the extra 10% discount. Too good to miss!
Love the coat
Really nice coat. However, it was in a bag not on a hanger so I had to take it to the dry cleaners to get it pressed. Was not impressed with the packaging. You need to take a tip from next!
Disappointed with this coat
This coat was a poor fit. Did not sit well between shoulders at back. Lining at front poorly stitched at chest area and quite puckered. Loved the colour and design but sadly I had to return. I did not reorder as I thought that another coat would have similar flaws.