Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I had to return the coat and re-order the bigger size That disappointed me.
The coat is a really class item. Quality and value
Many comments says that need to buy bigger size. But I have bought my size 12. And I was worry about the size. When I received this coat, it was very good packed and when I saw shoulders I thought this coat will be small for me. But its absolutely fine. But I don't wear jumper, on dress its good.
I recommend to buy bigger size, IF you like to wear jumper.
I am happy that I finally found my coat, which I wanted - nice color, high quality.
Lovely, but VERY small-fitting
Very nice comfortable coat, but had to return first one even though, having read the reviews, I had ordered a larger size than I normally wear. Next time around, I ordered larger again and am very happy with the coat. Indeed it is one of the very few full length coats available in the shops in a colour other than black, navy or dark grye!
really stylish coat
really pleased with coat, I am size 12 and sometimes 14 so ordered 14 and is a nice fit, colour slightly darker than colour in picture but the details do say beige.
GREAT QUALITY COAT
This is a lovely coat, superb quality, glad I read the reviews as I am a size 10-12 so ordered a size 14 thinking it might be to big but it was just perfect with plenty room for a jumper. I purchased it with a good discount so am even more pleased with my purchase. It arrived on a hanger ready to wear with no creases.
Lovely coat but sizing incorrect
I admired this lovely coat and, having read the reviews, i ordered a size larger than I normally wear. It is still too small so unfortunately I will have to return the coat and order an even larger size.
By the way the colour is very definitely beige, as stated, NOT cream as shown in the pictures. The coat is beautifully styled and I am sure it will be very nice if/ when i get the correct size.
Very Classy Coat
Really pleased with the quality of this coat, esp at the sale price. I am glad I read the reviews and ordered a larger than usual size though as I am sure had I ordered my normal size it would not have fitted. The lining and the hanging loop even ooze quality.
I also cannot fault the packing it arrived on a hanger in a box, no creases as you would normally expect with mail order. If you really need a dressy quality coat, look no further, I have looked in several shops prior to ordering and could not find one this quality in my price range. Thank you Debenhams and fellow reviewers for your honest reviews.
Lovely coat but very small
I ordered this coat on line and loved it when I took it out of the box. It is a lovely colour and really good quality and looks very smart. However I am a pretty standard size 14 which is the size I ordered and this coat was too tight. It is a very fitted style which in itself is fine but I will have to exchange it for a size 16.I am 5'6"and the coat comes to just below the knee. I am keeping fingers crossed the 16 will be okay as I will be very disappointed if I can't have this coat.
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