Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I liked the coat but the hood covered most of my face and wouldn't stay back so had to return it. Pity. I think lots of those hoods with fur are probably the same.
Not cream at all, but grey
Loved the look of this coat however the drab grey colour is sooo disappointing. Poor quality fabric not even worth the sale price.
I wont buy on line from you again , sorry.
Excellent Value for Money
After reading one poor review regarding the colour of this coat, I was pleasantly surprised when it was delivered. It was a nice cream colour and it is very easy to wear and I am delighted with the price - I got it half price and an extra 10 percent off. No complaints from me.
Well done Debenhams!
not the colour in the picture but still nice good fit and length.very comfortable coat
good value for money
I bought this product at half price for my mom and she loves the fact that its lightweight but is still warm and effective .
Cream faux fur hooded coat
Bought this coat in the sales. I didn't really need another hooded coat but bought it anyway. really pleased with this buy and a bargain price as well.
The fake fur around the collar is very thin and poor quality. The jacket is huge and really not worth the price. Very disappointed. I had to have this forwarded to me from UK or else I would have returned it.
Nice winter coat
This coat is really light yet warm and looks great. On the down side, the zips get caught on the trim quite a lot which can be frustrating. Also, because of the colour and where the collar sits I find that my foundation ends up transferring onto it. Despite this, for me, the positives outweigh the negatives, lovely coat.