Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Beautiful dress but couldn't get into it.
This dress looked lovely, was nice material and style. I ordered size 10, my usual size, but was unable to pull it over my shoulders.
Sadly had to return item as couldn't get into it.
Gorgeous dress let down by cheap zip
The zip jammed and started to frey the first time I put this dress on to wear, I will be returning for an exchange as I really love the dress hopefully the next one will be better.
Waistband needs to be elasticated!!!
This is a lovely looking dress but.... I struggled to get the waistband on over my chest (which is not very big 34b), once on it was then too loose around chest and under arms. Boy did I then struggle to get it back off over my chest. I'm just glad I was at home and not struggling in the Debenhams changing rooms!!!
Subscribe to our newsletter for the latest offers and promotions.