Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Far nicer than on the web site. Fits perfect and looks really expensive.
Extremely Small Sizing
Although this was a nice looking coat, I ordered for my mum who is a size 20 - unfortunately the coat fitted me and I am size 16!! Either it has been labelled incorrectly or comes up very small - didn't chance ordering another as couldn't be bothered to have to change itr again if wrong sizing again
Got this jacket in the sale so a barigain wouldnt have paid full price. its warmer than i thought it would be you can get away with just wearing a t shirt under it. Well so far i have its like wearing a duvet
Didnt like the fur collar it looked much better in the picture than in real life. so i removed it.
i would recomend this jacket.
Nice coat but faulty
Found this coat a good fit, but returned as the hooks for the removable fur collar fell off after wearing twice. Disappointing.
Exactly what I wanted, very warm indeed!
Stylish & a great sale buy!
Expected decent quality from the brand and for the price paid but the first time I wore it I found a big hole in the pocket..will return for a refund as confidence in the brand has been damaged.
LOVELY WARM WINTER JACKET
Bought this jacket for the school run, lovely and warm. Good fit over jumpers and lovely deep pockets for keys, phone etc.....
Only issue is the zips. I think they are of a very cheap quality and I wouldn't have paid full price because of that. I would have expected more of a Ben de Lisi coat.
I like this item, especially as it was reduced by over half price in the sale!
I ordered this item when there was 30% off with an extra 10% via a promotional coupon. However on CyberMonday there was 50% off with a further 10% Off via a separate coupon. I had to reorder to get the promotional price but Debenhams were great and I just returned the more expensive one. I am very pleased with the quality and I hope my mom likes her Christmas present.