Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Designer black V neck merino wool jumper
bought in sale so pleased with jumper for price paid - nice quality and good fit
Poor quality jumpers
My first impression of the merino jumper was that it was good quality, so much so that I bought three in different colours for my husband. However, within a few months the wool on all of them has bobbled; the stitching on one of the v-necks has come away (after four months); and another has a hole in the elbow (after 10 months). None of the jumpers have been worn excessively or treated badly. So I am very disappointed that first impressions fail to live up to expectations.
Thought I'd try this for my work as it was on offer but totally unimpressed.
A great buy
I bought this sweater in the pre-Christmas sale as a gift for my son-in-law and knew it would be well-received as I have previously bought a similar sweater
in a different colour. I love the classic style, the quality is first-rate (it stands up really well to frequent wear) and, buying it in the sale made it a terrific bargain.
delivery was very quick jumper is a really nice fine knit and nice classic style as this is a xmas gift it has not been worn yet so cannot comment on wear quality.
regrettably, the v of the jumper was visible on the back of the jumper when unfolded, it was a lovely design but returned because of the impression left by the v from being folded
Merino wool jumper, jasper conran
This is one of 3 jasper conran v neck sweaters bought for Christmas presents. As yet, recipients haven't received them but looking at them they're soft and feel nice to touch, will be warm but thin enough to layer up under a jacket with a t shirt underneath.