Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
A really nice looking boot.
This is a lovely quality boot. I was looking for a mid-height heel, something I can walk the town in and comfortably wear on long winter walks and these certainly fitted the bill. They look really fabulous with jeans. Unfortunately the fit was not right for me, but this is a problem I often have as I have narrow feet. Sadly, I had to return them. I would recommend them however, as I thought the style and quality were excellent.
Gorgeous boot though small fitting
Had to return as 5 too small 6 too large. Really disappointed as they were really lovely boots.
Unfortunately, the fit is too narrow
Nice, stylish boots. Good quality too. What a shame the fit was too narrow so they will be going back.
I'm absolutely happy with this purchase, the delivery was fast, the item exactly as described and shown on the picture.
Far too small
The boots looked great, but I became hugely disappointed when I tried them on because the sizing is all wrong. The outcome of the style means they are in fact about 2 sizes smaller than labelled. Quality control is right out of the window on this one.
Gorgeous boots - excellent quality
Best pair of Chelsea boots I've bought, and for a fraction of the cost compared to other highstreet stores. Great style and quality. Staple for any winter wardrobe.
Much nicer in real life
These boots are fantastic colour much nicer than on web page. So glad I ordered them. Super fit and comfortable from first wear. Definatley buy!!!!!!!
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