Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Beautiful shoes at a great price
These are lovely shoes and really great value. The lace overlay detail is very delicate but textured. They're comfortable, I have slightly wide feet and they're still not too tight. The hidden platform gives you a bit of extra height without the extra pain. The insides are soft and not all plasticky (a pet hate of mine in some other shoes because they can make your feet too hot and uncomfortable) but these are fine.
I bought them for my wedding and I can't wait to wear them on the big day (I've been pottering around in them to get used to them). Plus they're such a good price compared to lots of other 'wedding' shoes I've tried.
Lovely shoes, but colour different
These shoes are lovely and exactly as shown with the exception that the colour is more cream than ivory, like a pale buttermilk shade.
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