Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Black fringe ankle boots
Unfortunately these boots have no zips so it was hard getting my foot in! They are nice shoes but just couldn't get my foot in..although I ordered the right side the width at the top is too narrow, maybe it will suit someone with slim feet!! A pity really as I liked them so had no choice but to return them.
BAD design. Could not get my feet in
This is the worst boot I've ever bought. There is no zip or other opening so I couldn't even get my foot in. Do not buy these if you are a size 9.
Good quality leather
The quality of the boots is excellent.
I wouldnt want to pay full price for these but i got them in the sale.
They are a little on the small side but i am hoping the leather will relax a little after a few wears.
All in all i am happy with my purchase
Wonderful classic cowboy boots,real leather,great sizing,a must for any age.
Impossible to get on
Ordered size 8 as i am, could not get them on for love or money. Otherwise nice boots so disappointed. Sent them back
Fringe ankle boots
Looked very nice. However I have to agree with other customers. I don't have wide feet but without an opening they were extremely difficult to get on without a shoe horn. Then the toe area was so narrow that it was uncomfortable just trying them on let alone wearing for any lenglth of time. Shame as seemed a bargain but they were taken back.
great looking boots but.....
the neck of the boot is really small. this meant I was unable to get my foot into them. had to return as did not fit
good quality and great price on the sale
Very nice boots but very difficult to get free foot into as there's no zip and the openings very small. They seem more like a 4 than a 5 .