Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Smart looking shoes.
Smart looking shoes in a lovely navy. Because they're a wide fit it's best to get a size smaller. I took 1st pair back, without any problems. Then got 2 pairs in the size smaller, bought 2 pairs because in sale and got them at half price, excellant bargain!
Soft on feet
Lovely pair of pumps, worn a whole day at work with no problems, I went down a size
Lovely but quite big shoe
Lovely looking shoe, well made with very comfortable insoles. I was looking for something that had a bit more support than a ballet pump, and this is it. I would say however, the sizing comes up quite big. I'm usually a size 6-7 in most shoes, I bought these in a 6 and they are quite loose. I hindsight a size 5 would have been a better fit.
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