Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Not very long lasting
Hard to get on and off and after only a few wears, the heels had worn down and there was something uncomfortable sticking into the back of my foot. Looked stylish but uncomfortable after a few weeks. Not worth the price.
Comfortable and stylish
Always buy red herring boots very comfortable and stylish. Would recommend and had them at half price and free delivery - bargin
Ok but zip on outside makes taking off difficult
These boots are very comfortable, they do seem a little big for there size but means you can get a pair of socks on comfortably. The zip being on the outside makes potting on and off a little difficult but overall a nice boot and even better when bought in the sale.
Returned for refund
Bought these online as they were half-price. Turned out to be made from horrible, cheap material and not very comfortable either. Returned to store for refund.
I bought these a few months ago and haven't stopped wearing them! They go with everything and I can easily spend the day wearing them without my feet hurting at all. The heal is a good height too so they're very practical.
Look great but not comfortable
I really like the style of these boots, but unfortunately I am having to return them because they weren't very comfortable for me. I could feel the outline of the heel under my foot, and there were some parts inside the shoe where the joins were not smooth and poked into the side of my foot.
The fake leather doesn't feel the best quality ever - bit thin - but it looks OK.