Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
warm and light
These boots were at bargain price. Genuine leather, good grip, fleece lining and lovely design. They are surprisingly lightweight. The fit is quite small width wise, if you do have wide feet.
comfortable, leather, perfect fit, good delivery service.Kim
These boots are so comfortable. Great value in the sale and perfect fit. Ordered online, free delivery to store with text to let me know they had arrived. Great service,
the boots are warm cosy and very practical. definitely a bargain. cannot find fault with them. top marks
Great comfort and warmth. Excellent value for cost.
At first I was very pleased with these boots. I had been looking for a fully lined pair for a while. However, on my second day wearing them on a much colder day I realised my toes were very cold. I took off the boots and found, to my dismay, that the lining stops short of the toes. I don't understand the logic of this as it's the toes that get cold first. I would, also prefer the footbed to be lined too. I will be keeping them as I wore them outside and they were cheap. As for fit, I think it's very close to correct size.
I think if they had been available in my store I would have put my hand right in before purchasing. No review had mentioned the lack of toe lining.
Needs a zip
I bought these for my 15 year old daughter who loved them. Unfortunately she could not get her feet into the boots (even with the buckle undone) despite them being her usual size. She has small feet and has never had this trouble before - if the boots had zips it would not have been a problem. The leather was soft and the lining warm - just what my daughter wanted. Unfortunately they had to go back as they were unwearable.
Sadly had to return these boots as they were too small
A lovely leather boot. Nice style and well made. Unfortunately they were small for the size and narrow so I had to return them to store.
Nice boot but
The boot is nice boot but you have difficulty getting your foot into it, it's very narrow to push your foot in and I have slim ankles,!