Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Very good service and would recommend this to my friends.
The pair of shoes I bought were for my niece for her 6th form outfit in the Autumn. She was going on holiday about the time of the purchase so did not have time to pay a visit to a Debs store. Online ordering was easy and the shoes were ready for collection in store a few days later. I would recommend this process to my family and friends.
Elegant & classy!
Wanted a pair of navy shoes to compliment a couple of multi blue skirts. Tried on 3 pairs from Debenhams. This pair was the most comfortable, was also the cheapest & looked the best. An elegant shoe which looked classy. They look like a very expensive patent shoe. The heel is same colour & material as the upper which made them look expensive looking.
Sizing..... I'm normally a size 5 but had to go up a size to a 6, but they didn't feel big & didn't gape. Looked great, feel comfortable & easy to walk in.
Highly recommend this shoe, I even looked for another colour as if there had of been a nice tan/beige I would of brought a second pair there & then. Only had a black thou. Love these shoes, very happy with them.
Larger size required
This is a beautiful shoe but the sizing is extremely small. I regularly wear size 6 standard width. With this shoe I have had to have a size 7 - loosen the cross strap and place heel grips inside. I would not normally go to so much trouble with a shoe but this is a very attractive style.
lovely shoes just what i was looking for heel not to high
Fit For Purpose
A nice looking shoe comfortable enough for a working day.
Love these shoes!
I was looking for some smart navy shoes for work that weren't too expensive and these fit the bill perfectly... A good height, a good colour and very comfortable.... But I did have to buy a size bigger than normal. I'm normally a size 5.
I love the style of these shoes and they do not feel too high.
However I am a size 6 but found these to be quite tight though I do have wide feet, I tried the 7 but they were way too big. I am hoping the 6 will stretch a little.
It was nice ro find a pair of navy shoes! They look really elegant.