Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Lovely shoe...too uncomfortable
The shoe looks fantastic - really classy and smart...however the sole is soft but the main body of the shoe material is so hard it hurts to walk in them even just 20 or so steps on the carpet at home! I couldn't have worn them for more than 5 minutes so sadly I had to return them
Just what I wanted
Well-made, comfortable, smart off-white shoes - ideal for summer wear with almost everything! I bought the black ones as well because they were such good value. Delivery was prompt and packaging almost too good. The 'wide fit' is not very wide but OK for me.
very comfy shoe
Bought these as a gift, the owner is extremely happy with them. Very comfy to wear, the fit is perfect and look very classy on, so I bought them in the other colour to, highly recommend this product.
My 2nd pair of flats from this brand. Even when brand new so comfortable. Can be worn all day. Definitely would recommend.