Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Having been bitterly disappointed with a similar pair of shoes at 3 times the price we were expecting disappointment, but no! These shoes were excellent quality and ideal for our daughter's wedding. They were a perfect match for my wife's silver dress. Sensible height heel's for a walk down to the Italian beach for the wedding.
Click & collect didn't work, in-store did
Oddly I ordered these online to collect in store but ended up buying a pair that were in the store already. The ordered ones had a pearl and diamonte missing so I returned them immediately. To look on the off chance they had my size and all gems in tact I purchased a pair off the shelf. They're pretty satin but check the gems. Lovely shoes.
I bought these for my daughters wedding,they are very comfortable and are very good value for money.There was no matching bag but was lucky to have found one to match elsewhere.Feeling happy!!!
Shoes for a wedding
My daughter needed some silver shoes to go with her light blue bridesmaid's dress. We two pairs - a pair in her normal size and a larger one.
Her feet are quite wide, so she needed the larger ones.
They were comfortable and good value for money.
Beautiful Comfortable Shoes
I bought these shoes for my daughters wedding.They were just what I was looking for. The stylish pretty pearl design matched my outfit perfectly and the heel height was also perfectly comfortable for wearing all day.
The matching clutch bag added the finishing touches too.
Look perfect for a bridesmaid shoe
I ordered 4 pairs of shoes for the bridesmaids to wear at my daughter's wedding. I was very pleased with the colour and they seem quite comfortable. The only reason that I have given an average rating is that one pair of shoes had 4 pearls missing when I opened the parcel. I did exchange that pair at the Debenhams store, but do wonder if the bridesmaids will get through the day without a pearl going missing. I will take the glue with me just in case!
Lovely comfortable shoes at a good price.
These shoes are lovely. I've bought them for my wedding as they are really comfortable and the mid-heel is perfect for all-day wear. The only reason I didn't give them five stars is because one of the beads was missing from the first pair I ordered. I have bought them in turquoise for my bridesmaids.