Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
wide feet :)
i bought these for my wedding next year, i have broad feet (eee) i bought a size up and they fit perfectly, just thought i'd pop a review in, as quite alot of the reviews state ''too big'' for average feet, but for those ladies out there with wider tootsies, well they fit perfectly. they are so comfortable, the heel is no more than 2 inches high, with a slight platform.but for those ladies with lovely normal feet, buy a size smaller :)
Pretty shoes but fit was not right
These are very pretty shoes and looked like exactly what i wanted for my wedding. Unfortunately the size was quite big (I'm usually a 7 so this is what I ordered) and there was way too much toe cleavage for my liking! Don't think this would have been improved by getting a smaller size either (6 would have been too small). Returned them today, very happy with Debenhams service, particularly free returns.
Lovely comfy shoes
Brought these for my wedding-they feel really comfortable to wear. They do come up big (I am a 6 but brought a 5 after trying them in store). Arrived with no marks, and although they were not boxed, they were carefully wrapped in tissue paper. Highly recommend these shoes :-)
Totally in love with these shoes!
I was a little bit unsure about these shoes after reading some reviews about the colour however ordered them anyway. I couldn't be more happy with them, they are stunning and so so comfy.
The colour is perfect and they look really expensive, considering the price I am amazed. Granted they didn't come in a box which is a little odd but they were well packaged and protected.
Usual fab delivery service from Debenhams too, quick and no fuss. These shoes are a must be for any brides wanting beautiful shoes on their wedding day. Roll on October!
Nice shoes but not ivory
The shoes are comfortable, stylish and true to size but are more of a buttery ivory than a typical wedding dress ivory and sadly had to be returned.
I am a size 6 but when rec'd they were too big. Returned and re-order a size 5 and found them much better.
Can't wait to wear them on my big day in August 2013.
These arrived today and I love them, they are fabulous. I don't normally wear heels but wanted a bit of height for my wedding day. These have a built in platform and are not that high anyway so are perfect. It feels like you are walking on cushions. The style is beautiful and they look much more expensive than what they are. I also ordered some lower heeled alternatives, with no platform, which I also really like but these are the winners. If you have any doubts and are reading this then order them as you will not be disappointed. Just to mention they are, like previous reviews have said a bit on the roomy side. I have the size 6 but sometimes need a 6.5 or even 7, so these are perfect. The only downside is that I have to wait until my wedding day to wear them. Well done Debenhams.
I bought these and another pair for choice, but although both were great these won hands down. Not only are the attractive to look at but they are so comfortable, I normally feel very unsteady in heels but these don't even feel like high heeled shoes. I also find wearing heels painful after a short time but so far these have proved to be the exact opposite. Can't wait to wear them at my wedding next April.