Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Pretty but on the big side
Bought these shoes for my wedding. Pretty but defo on the big size. I ordered a size 4 and walked straight out of them.
Lovely shoes but returned them as too big, plus there were black scuff marks on the heel.
Excellent shoes for wedding, with hidden platform.
These shoes are beautiful. What the product details don't tell you is that there is a hidden platform to this shoe. This is brilliant if, like me you love high heels but aren't very good at wearing them. Also, if you are planning on wearing them all day long for a wedding, the platform reduces the heel height from 3 inches to 2 inches, which will help with that horrible ball-of-the-foot pain that high heels cause after several hours.
These shoes look gorgeous, very good quality, sturdily made, not flimsy and unsupportive like other wedding shoes I have tried. I was very surprised by the price tag, I had expected them to cost twice that amount.
I am usually a size 5, but found the 5 to be too large, so I reordered in a 4.
I thoroughly recommend these shoes, and can't wait to wear them for my wedding!
stylish and comfortable
Had looked every where for a stylish comfortable wedding shoe and with these I found it. Fantastic shoe for the price, looking forward to wearing them.
after much searching and endless hunting the town , i decided to look on this website and read the reviews of these bridal shoes , it encouraged me to take a leap of faith and purchase something so important , without actually feeling and seeing the quality and unsure of the fit ect .......well they arrived today and i can truly say they were made to measure ,,,,look stunning and comfortable beyond belief .
Our wedding is in may and i can not wait to put these shoes on.One or two reviews have mentioned being a bit grey ??? my shoes are a glorious bright glossy ivory and match my dress perfect i could not be happier and as for the price i would have paid double .
I ordered these for my wedding, they are nice shoes, good height and feel comfy but I agree with another review... toe cleavage let it down, so I returned
wide feet :)
i bought these for my wedding next year, i have broad feet (eee) i bought a size up and they fit perfectly, just thought i'd pop a review in, as quite alot of the reviews state ''too big'' for average feet, but for those ladies out there with wider tootsies, well they fit perfectly. they are so comfortable, the heel is no more than 2 inches high, with a slight platform.but for those ladies with lovely normal feet, buy a size smaller :)
Pretty shoes but fit was not right
These are very pretty shoes and looked like exactly what i wanted for my wedding. Unfortunately the size was quite big (I'm usually a 7 so this is what I ordered) and there was way too much toe cleavage for my liking! Don't think this would have been improved by getting a smaller size either (6 would have been too small). Returned them today, very happy with Debenhams service, particularly free returns.
Lovely comfy shoes
Brought these for my wedding-they feel really comfortable to wear. They do come up big (I am a 6 but brought a 5 after trying them in store). Arrived with no marks, and although they were not boxed, they were carefully wrapped in tissue paper. Highly recommend these shoes :-)