Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Far Too Big!!!
Absolutely lovely shoes but they are ridiculously large. I am a size 7 but they are too big in the length and in the width - and I have wide feet!! I will have to return them, such a pity because the style of the shoe is lovely
Shame about the size
These shoes looked smart and I liked the design, but they were huge. I had read the reviews prior to ordering and they all said they were large, but I can be as big as a 9 in some brands when I'm usually an 8. These were not a large size 8, they were boats. Consider ordering a size smaller as well if only just to be on the safe side.
was very pleased with both the service received from debenhams and the quality of these pumps, especially bought at the sale price
Very pleased with these shoes. Nice fit, nice quality and nice price.
I checked the size guide on the website before buying I usually take a UK size 8, which normally is a continental 42.
But the website said 42 was a size 9.
I presumed they were foreign made so plumped for the 42 but they were way too big and were returned to the store.
4 and a half stars!
If I could give these shoes a score of 4.5, I would! I love them - they are very cute, extremely versatile and amazing value. They go with everything (dresses, jeans, work trousers) and they look far more expensive than they were (I was lucky enough to get them when they had some money off). My only bugbear with them is that they're massive! I'm a size 5 and there is a good half an inch of room in them. Not too much of a problem if you're wearing thick tights, but I'm a little worried they they might rub when I wear them barefoot in the warmer months (whatever they are!) My advice would be to order two sizes, and keep the pair that fit the best.
Lovely shoes but I am usually a size 7 but had to swap them in store for a size 6!
Absoluting lovely - fits like a glove - not a substantial shoe - but then again, neither was the price! Great value for money