Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Love these trainers
Very comfortable, look really good and gives my 5ft size a 2" lift. Highly recommend. The green looks more like dark grey.
did not last long
When I purchased these trainers/boots I loved them, I found them comfortable and they looked fab. I was very disappointed after only a few weeks to find that my feet were getting wet!!! The sole on the heel on both boots had 'caved in' and was worn through allowing water in through the bottoms....I had literally only had them for no more than about 8 weeks and had not worn them all day every day so really expected more wear out of them. I probably should have contacted customer services or something but instead threw them away....very very disappointed and though I am tempted to buy them again I will not.
just love them
they are soft comfy,look stilish,and i can walk in them,which means you can shop
all day in them if you want i would recomend them,also trendy
Not as I thought
When I first saw these shoes online, I thought they were really good - I particularly liked what I perceived to be more of a brown-black than a jet black with the green which, along with the style, quality and price reduction is the main thing that made me buy them.
When I picked them up from the store, I was disappointed to see that the black was far darker than the picture would have you believe - the main reason I loved the look of these shoes so much. I thought I'd give them a chance anyway so I tried them on.
The quality and material is really good and they were quite comfy and pleasant to wear, but I found the ankle to be significantly too wide, it stuck out, and even when I tried them out wearing skinny jeans with ruffled ankles to pad it out more, the back of the shoe was quite far away from me still and it looked really stupid so, unfortunately this means I'm taking them back in the new year.
Comfy, modern trainer
I had previously bought a pair of Red Herring boots and I was really impressed. I am just as happy with these. They are like the picture - rather than being a noticeable shade of green as the description would suggest.
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