Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Really small fit
These have just arrived and are a really small fit. I usually wear a 5.5 so ordered these in a 6 but I can only just get my foot in so am going to have to send them back, Otherwise they are lovely shoes and it's such a shame that they don't have a bigger size in stock.
Comfiest pair of shoes i own!
Whilst they don't seem to be wide-fit, they are extremely comfy and easy to walk in. They fit snugly and have lasted me for about a year and a half of semi-regular use! Amazing shoes :)
Not wide fitting
Have purchased other wide fit shoes in this style, but having worn these once they left my feet sore for a whole week, so have wasted my money. Cannot wear these ever again! Disappointed.
Love these shoes
I absolutly love these shoes. I bought them in a hurry in the sale, needing them for the night of the day I bought them so was very worried that they would not work out. I was very surprised at how comfy they were and worn they all night without pain. When it comes to shoes I'm very fussy and awkward to buy for due to the fact of having two different size feet. I love the position of the straps, it is in a flattering place not like shoes that tie at the ankle. I was worried that they would be too high as I'm not really a heels girl but the platform at the front just adds to the comfyness of them.
I would highly recommend these shoes. I bought a second pair in the sale at a great price. I would really love/hope for more colours.
Wide fit? Don't think so!
I'm a size 8.5 and usually have to squeeze into an uncomfortable 8 for heels, so I was delighted these went up to a 9 and were supposedly wider fitting. Just got them in the post and I'm very surprised and disappointed to find a tight fit all round, they're already cramping my toes after ten minutes.
Especially a pity as theyre very pretty shoes at a good price, and by most reviewers accounts very comfortable. I'd recommend trying them on in-store or possibly sizing up if you have wider feet. They really don't feel like a size 9 to me, though, and I might have to return them.
not wide fitting!
Beautiful shoes and good quality but definately not wide fit as stated. I should have ordered a bigger size but didnt because they said wide fit! I hope they stretch as they are really uncomfortable.
really comfortable platform that look great
I love these shoes bought them in the navy fiirst and loved them so much had to get them in black.
these are absolutely gorgeous shoes, the sock makes them really comfortable so you can wear them all day, and the heel height is just right; also the stylish little platform on the sole looks really trendy too. For the price they just cannot be faulted, I also bought the brown leather look ones earlier this year and they are fantastic too. A great range of shoes, well done Debenhams!