Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Black wider fit essential high leg boots
Nice looking, but poor quality
I was very pleased to receive boots which were easy to put on due to the wider size. However my first opportunity to wear these came about in fairly wet weather, and although not obvious where they are letting in the wet, it did happen. I am not sure if I can return these as I have worn them, but I hope it is possible.
bought just in time for snow. I have worn them a few times and they do their job beautifully
Not suitable for large calves!
Style and quality were great, size 3 boot fitted foot well, heel would have been a comforatble height but unfortunately far too narrow on calf so I have had to return them.
Good quality purchase
Bit more than I wanted to pay but they look and fit well so I guess u get wot u pay for! If you have 'big calves' these are good fit
I was very disappointed with the style and quality. They were really cheap and nasty, so I returned them for a refund straight away.
Very happy with these boots
These boots are lovely and comfortable and really good fit. They look good with jeans or a skirt or dress. I have quite a "chunky" calf and they are really roomy.
You get what you pay for!!!
I bought these boots instore 8 months ago. They were cheapish at Â£55 and fitted perfectly. I wore them with trousers, leggings and skirts, and they looked fab with all these. They are also wonderfully comfortable...but all these pluses come at a cost. I know they are low in price compared to other boots, but I still expected them to last longer than 8 months. The soles are coming away, not through excessive wear because the heels still aren't worn down, and the leather at the shoe part is peeling away. I took them to the local cobbler who told me they cannot be mended as they would still let water in, and was surprised when I told them they were from Debenhams as he reckons they are poorly made. After 8 months I no longer have the receipt so there's nothing I can do except put it down to experience.
Does what it says on the tin
I've ordered a smart, relatively cheap high boot and that is what I got. I propably wouldnt have bought in a shop, but it is totally o.k., if you dont want to wear it day in day out until if "falls off you". As I am only ever wearing it with skirts and I am wearing skirts only in a blue moon the product is fine.
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