Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Ideal occasion shoes
I purchased these shoes for my Son's Wedding. They're very pretty and elegant.
The satin finish is lovely with the extra bit of sparkle from the buckle effect.
Fit like a glove - feel really smart
Purchased online in sale, collected in store - half price (bargain!) - slightly apprehensive that they may look old-fashioned, but pleasantly surprised that they were elegant but stylish.
Wore them for the 1st time for my daughter's wedding - they were still comfortable at 1 o'clock in the morning, even after dancing the night away!
Heel height ideal for comfort with elegance.
was looking for a grey satin court shoe to go with my outfit for my sons wedding,after searching various catalogues and shops found these on debenhams online,great style and colour greys although the same colour looks different depending on viewing angle, realy compliments my wedding outfit.
I was looking for grey or metallic grey shoes to match an outfit for a September wedding I have been invited to. With problem feet, it was a worry. These Metallic diamante bow mid heeled court shoes looked perfect, hence my order. They are quite lovely, heels not too high, beautiful shoes with a width perfect and comfortable for my feet. I normally take a size 3.5, but went for size 4 for width. Perfect. Good quality, suitable for many occasions or evening out. Very pleased.
Faulty - make sure you buy them in store.
Great shoe, bought for a wedding. Firs well, looks great, not too high heeled.
However, It took FIVE different pairs of these shoes before I was sent a pair that were relatively unmarked. The two pairs I tried in store were both marked, so was advised to order online. THREE different pairs later, I managed to get a pair of shoes (one from one pair, one from another) that looked ok. From permanent marker stains, glue stains, dodgy stitching and other scuff marks or faults of the fabric, there was something wrong with either one or both shoes. Finally, thanks to lovely customer services man (can't fault them for brilliant service) I finally received a relatively scuff free pair. Slight mark, but wedding very soon so couldn't wait for another pair!
Would be an excellent product if they were made properly and weren't stained/scuffed/terribly made.
Lovely looking shoe
Was very disappointed the colour never matched my dress for my daughters wedding, the fit was perfect but sadly retuned them
Love these shoes - comfortable, sleek, and stylish. Looking forward to twirling on the dancefloor in them at my upcoming wedding!
Bought these to wear as a bridesmaid for my sister-in-law - the heels are a good height and the shoes are elegant & stylish. Will be looking for excuses to wear them over and over again!