Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Beautiful but disapointing quality.
They are gorgeous and comfortable. They look amazing and I was so excited!
I wore them once and as I was sitting down in a restaurant my left foot was touching the corner of the table. Not kicking or moving, just leaning against it.. For my surprise I had the most horrendous scuff ever.. you can even see the white bottom. Meaning that, if you so much as touch anything while you walk, your shoes will get ruined. I have a pair of patent shoes (much cheaper than these ones) that I use for work every day and nothing like this ever happened. If it wasnât for the bad quality I would buy one of each colour as they are truly beautiful. A shame really.
I purchased these shoes as my daughters gave me a red bag for my birthday. I normally don't buy shoes on line as I prefer to try on first. My feet are slightly broader and can be quite difficult at times to find a shoe that feels good but as soon as I put these shoes on, it was instant comfort. I'm really pleased with my purchase, so much so that I have just now ordered the same shoe in beige.
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