Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Ordered these shoes a few weeks ago. As I am unable to wear heels, I wasn't optimistic I'd find anything to match my dress, style and not to mention my size 8 feet. However, I'm so happy with these shoes they fit perfectly and the overall style is classic so great for a vintage look. I would recommend for anyone with ankle/foot injuries who dont want to compromise on style or blow their budget!
Beautiful wedding shoes
I bought these for my wedding as I can't wear high heels. I love them, I'm between a size 5 and 6 and needed the 6. There were some slight pale stain marks on them but not very noticeable as on the inside back. The design is great and so is the price. Overall very pleased.
This product could be better
I am getting married in October and needed a pair of low heeled ivory shoes as I knew I would be on my feet all day and wanted a bit of comfort !!
I found these shoes, which looked great and was exactly what I was looking for.
However when they were delivered I was extremely disappointed they were marked around the heel area and had glue patches by the seams!!!
I went into store this time to take them back and unfortunately the other pair they had was exactly the same.
After much debating I decided to re order of the internet in the hope that the next pair would be OK. However I was faced with the same problem.
I went back into store again (bearing in mind the nearest store is a 40 minute drive away) eventually they found a pair that was not marked and was free of glue marks and they gave me 10% off which was fantastic. I was really happy with them as they match my dress perfectly. However on getting them hope i found when i tried them on with my hold ups they slipped off !!! I now have to go out and buy heel grips and I cant take them back due to the extra 10% I had off them!!
i was looking for a flat shoe as i am tall and didnt want to wear a heel (as i am going to be a maid of honour at my bestfriend wedding) i wanted it to have abit more style than just a plain pump. i saw these shoes on here and i loved them! just what i was looking for they have a very vintage style look. and a good pice!i got them and they fitted like a glove i have wider feet but still fitted nicely. the shoe is a little stiff when you first walk in them but am sure it will soften up after use! would highly recomend!
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