Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Had to send them back too big they were lovely otherwise
Shoes were too big lovely quality otherwise I had to send them back
I have broad feet and usually have trouble finding fashionable footwear that fits. These sandals are fantastic, lovely soft leather, stylish and so comfortable. Ideal for broad feet. Excellent quality and an amazing price in the sale.
Bought for a holiday & wasn't disappointed, they are comfy, look great with jeans & a summer dress
Having read the first review I had high hopes that these would fit my wide feet. And they do. It's not easy finding a wide-fit shoe that isn't frumpy so although these aren't being sold as wide, they really are. But these do look a bit frumpy on. The wide strap at the top (which certainly isn't baggy on my duck foot!) makes them look rather 'sensible'.
I'm torn between keeping a tan wedge sandal which actually fits, or sending them back because they look more sturdy than elegant.
One other point: these are very short in the foot for a 6. I'm really a 5.5 and my toes are right at the end.
For big feet
I was so disappointed when I got these home and tried them on. The straps looked as if they had been taken off other, much larger, shoes. I could get my whole hand in between my foot and the straps, and because of this my foot had no support and slipped right down so that my toes were hanging over the end of the shoe. I did the ankle strap up as tight as I could, but all this did was make the top strap over the foot gape in a very peculiar fashion, whilst the other two still gaped.
They are very attractive, and it's a good price for leather sandals, but the straps are ridiculous. I would only recommend these if you have very chunky feet, or are prone to your feet swelling in the heat.
Much too big across the straps
Ordered these over the internet in my usual size 7, they are really big across the straps at the front, could get my fingers in the gap, which makes my feet slip out the front when I walk. Took them back to store and tried on size 6, too small length but same issue with straps - and I don't have skinny feet! Something has gone seriously wrong with the sizing of these sandals. Shame because I love the design and they're really well made.
great sandles just need the sun
they are so comfortable and light and look great and well made
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