Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Was delighted to find these sandals. Like the other reviewer, i was looking for a small heel for a special occasion. I was a bit disappointed that i could only get these online as the store had sold out. If i didnt, and didnt need them in a hurry, i may have gone for a size smaller - or at least have been able to try them for size. Bought size 5, which were fine with insoles, 4 may have done as they are a big 5. Love them though and they look great!
Been searching for ages and tried so, so many shoes on looking for some suitable to wear to a wedding coming up soon. I have wide feet so most shoes are too tight and there aren't alot of special occasion shoes out there for the wider foot. I wear flats normally but wanted a small heel for the big day. Couldn't find any suitably stylish wide fit shoes in navy so tried these and though not classed as wide fitting, they felt comfortable enough and look smart enough for the big day. Phew - such a relief to have found some as I was starting to get a bit panicky. Even better I got them on a sale day! Thanks Debenhams
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